Jordan Green is the manager at One Warwick Park’s Coco Blush. We asked her to tell us about the spa’s USP
As spa manager I have a very dynamic role: I never have a repetitive day, which keeps me on my toes! I am a hands-on manager so I do offer appointments with myself. I’ve always specialised in massages and facials in all my previous roles.
I’ve been at Coco Blush since the beginning of April and work very closely with One Warwick Park hotel, which we are affiliated to, in order to deliver a five-star service to all of our clients. I’m also involved in expanding the spa, recruitment, training and marketing.
Coco Blush has been in Tunbridge Wells for nearly 10 years. It joined forces with One Warwick Park hotel in November last year and since then the salon has continually expanded. We now have five beautiful treatment rooms and a sixth room which has been remodelled into a relaxation room. We offer everything from spa treatments to monthly maintenance treatments, including shellac nails, eyelash extensions and waxing.
The main brand we use at Coco Blush is Temple Spa: a luxury beauty line found only in Harrods and other selected top hotels. We use it for our facials, massages and body treatments. All of our reed diffusers and candles are also Temple Spa.
We have a Coco Blush and Temple Spa signature treatment called ‘Soul Retreat’. This is the perfect treatment to give as a gift. During the one-hour session feet are soaked, exfoliated and massaged. You then receive a back massage, finishing with a nourishing face mask. This is followed by a scalp massage. After all treatments clients can extend their journey by going downstairs to our beautiful relaxation room.
The majority of our business comes from our lovely regular clients. We are currently expanding our team to grow with the demands of the hotel. One Warwick Park hotel is always busy and we would love to be able to enhance their guests’ experience.
The Coco Blush experience is a personalised one with a focus on attention to detail. We want our clients to feel truly pampered no matter how big or small their appointment time is.
“We understand that the demands of the client are changing a lot so we are always adding to our menu of treatments. Since my arrival we have added Sienna X spray tans, HD brows and have two new eyelash treatments.”
The body is a temple
Our Temple Spa massages are the most popular treatment, especially the ‘Work It Out’ one which is available in 30, 60 or 90-minute appointments. It is a deep tissue and invigorating massage. Waxing is also always very popular as we use the brand Lycon. It is known for being a 50 per cent more comfortable removal than other waxes